Contact Us
We're here to help!
Support
For technical issues, feature requests, or general questions: contact@usecapti.com
We typically respond within 24 hours during business days.
What to Include
When contacting support, please include:
- Your issue or question
- Steps to reproduce (if applicable)
- Browser and OS information
- Screenshots or error messages
Documentation
Before reaching out, check our documentation:
- Getting Started - Quick setup guide
- Troubleshooting - Common issues and solutions
- Data Processing & Providers - Privacy and data handling
- About - Learn more about Capti
Feature Requests
Have an idea for Capti? We'd love to hear it! Send feature requests to contact@usecapti.com.
Many current features came from user suggestions, be sure to include:
- Description of the feature
- How it would help your workflow
- Any examples from other tools you like
Bug Reports
Found a bug? Help us fix it! Report bugs to contact@usecapti.com with:
- Description of the issue
- Steps to reproduce
- Expected vs. actual behavior
- Browser and OS information
- Screenshots or error messages
Business Inquiries
For partnership opportunities, press inquiries, or enterprise solutions: contact@usecapti.com
Address
Lab 37, 9 Rue Camille Claudel 92110 Clichy France
Target Response Times
- Technical Support: 24 hours
- Business Inquiries: 2-3 business days
- Emergency Issues: 4 hours (service outages)
We appreciate your patience and feedback in helping us improve Capti!